Frequently Asked Questions

What are the prerequisites for courses?

It is the responsibility of student to please review and fulfill the prerequisites for the elected course(s) as prescribed in the respective course description on our website.

How does Distance Learning work?

Distance Learning is a live, instructor-led class where we utilize GoToTraining to deliver the same course content found in our regional or onsite classes. Attending a distance learning course simply requires a phone, internet connection and PC configured for the course. We'll assist with setup to make sure your ready. Students are able to obtain the same training as if attending a regional class, however the cost of course is lower and travel can be eliminated.

What are the system requirements for Distance Learning

• Internet Explorer 7.0 or newer, Mozilla Firefox 3.0 or newer or Google Chrome 5.0 or newer (JavaScript and Java enabled)
• Windows 7, Vista, XP or 2003 Server
• Minimum of Pentium class 1GHz CPU with 512 MB of RAM (recommended) (2 GB of RAM for Windows Vista)
• Reliable, fast (1.5Mbps or better) Internet connection.

• Safari 3.0 or newer, Firefox 3.0 or newer or Google Chrome 5.0 or newer (JavaScript and Java enabled)
• Mac OS X 10.5 – Leopard or newer
• Intel processor (512 MB of RAM or better recommended)
• Reliable, fast (1.5Mbps or better) Internet connection.

Participants wishing to connect to audio using VoIP will need a fast Internet connection, a microphone and speakers. (A USB headset is recommended.)